Frequently Asked Questions

Our AI receptionist uses GPT-4o powered voice AI technology to answer calls naturally, just like a human receptionist. It can answer questions about your business, schedule appointments, collect information for quotes, and take messages - all 24/7 without breaks or holidays. The AI understands context, handles follow-up questions, and responds in a conversational manner that callers often can't distinguish from a human.

Yes! Our AI receptionist offers full bilingual support with three modes: English-only, Spanish-only, or automatic language detection. In bilingual mode, it seamlessly switches languages based on how the caller speaks, providing a natural experience for both English and Spanish speakers. This is perfect for businesses serving diverse communities.

AI Receptionist Desk costs $299/month (regularly $499, currently on sale - save $200!) with a 3-day free trial. This includes unlimited inbound calls, outbound sales calling, SMS and email marketing campaigns, appointment scheduling, photo quote collection, and a dedicated local phone number. There are no per-minute charges or hidden fees.

Yes! You get your own local phone number based on your zip code area. The AI matches your area code so customers see a local number, which increases answer rates. You can forward your existing business line to this number or use it as your primary business number.

Yes! Our AI can make outbound sales calls using custom scripts you create. We have pre-built templates for real estate, roofing, home services, and more. Upload your leads, customize your pitch, and let the AI call prospects on your behalf. All calls are transcribed for your review, and the AI handles objections naturally.

AI Receptionist Desk is perfect for contractors (plumbers, electricians, HVAC, roofers), real estate agents, law offices, medical and dental practices, home service businesses, landscapers, auto shops, and any small business that needs professional phone answering without hiring staff. If you miss calls when you're busy working, this is for you.

Setup takes less than 5 minutes. Enter your business name, describe what services you provide, customize how you want calls handled (greeting, appointment scheduling, etc.), and you're ready to go. No technical knowledge required - just answer a few simple questions and your AI receptionist is live immediately.

Yes! The AI can schedule appointments based on your available hours. You set your weekly availability and block out specific dates or times (vacations, breaks, etc.), and the AI offers available slots to callers. You can create custom appointment types like consultations, estimates, or service calls. All appointments sync to your dashboard with caller details and notes.

The AI can text callers a secure upload link where they can submit photos for quotes. This is perfect for contractors who need to see the job before quoting - roofers, remodelers, painters, etc. You get notified immediately via email and SMS with the photos and caller details in your dashboard.

Yes! We offer a 3-day free trial so you can test the AI receptionist with real calls before committing. You get full access to all features during the trial period including your own phone number, unlimited inbound calls, and the complete dashboard.

Yes! AI Receptionist Desk includes built-in SMS and email marketing. Import contacts via CSV, use AI to personalize messages based on recipient details, and send campaigns to your customer list. Track delivery and engagement from your dashboard. Great for follow-ups, promotions, and staying in touch with past customers.

Unlike voicemail or auto-attendants, our AI has a real conversation. It listens, understands context, answers questions about your business, and takes action (scheduling appointments, collecting info, sending texts). Callers often can't tell they're talking to AI because it responds naturally and helpfully. It's like having a knowledgeable employee available 24/7.

The AI is trained on the information you provide about your business. If someone asks something the AI doesn't know, it politely offers to take a message or have someone call them back. You can also enable callback requests so callers can schedule a time for you to call them directly.

Yes! Every call is automatically transcribed and saved to your dashboard. You can review what was said, see caller information, and track outcomes (appointments scheduled, quotes requested, etc.). This is valuable for quality control and understanding what customers are asking about.

You can cancel anytime from your dashboard or by contacting support. There are no cancellation fees or long-term contracts. If you cancel during your free trial, you won't be charged. If you cancel after subscribing, your service continues until the end of your current billing period.

Absolutely. We use enterprise-grade security including encrypted data transmission, secure cloud storage, and strict access controls. Your business data and customer information are protected. We never sell your data, and our privacy policy details exactly how information is used. Payment processing is handled securely by Stripe.